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Lift 109
Categories
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Planning Your Visit
Answers to common questions about timing, arrival, and what to expect.
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Booking, Ticket Types & Extras
Everything you need to know about booking, ticket options, and adding extras to your experience.
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Accessibility
Information for guests with additional needs, including step-free access, sensory support, and carer policies.
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Groups, Schools & Events
Guidance for group organisers, educators, and event planners visiting Lift 109.
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Gift Vouchers
How to purchase, redeem, or manage gift vouchers and third-party experiences.
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Lost Property & Souvenirs
Support for misplaced belongings and questions about retail purchases
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Photo Redemption / Download
Information on retrieving and purchasing your photos
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Getting Here
Reaching us by foot, road, rail and river