Tickets are non-exchangeable and non-refundable. However, if you are unable to attend, please do feel free to gift your tickets to a family member or friend.
If you've made an error with the quantity, date, or time of your booking, please contact our ticketing team within 24 hours of your purchase. To get in touch with a member of the Lift 109 ticketing team, please submit a reques HERE.
Please note that any changes to your booking may incur an admin fee.
Please see further information regarding rescheduling HERE.