The accessibility lift will bring you, and your personal assistant, to the Lift 109 onboarding platform. Due to operational requirements, the accessibilty lift will not be available for every time slot and space is
limited, with a maximum capacity of two people.
Every third session has a capacity of one wheelchair/accessibility space per booking. In other words, the time slots on the hour and on the half hour will be accessible for those who need to bypass the stairs. Please note that this is due to the health and safety procedures in place at Lift 109.
If you are a wheelchair user or someone who needs to bypass the stairs, please reserve the accessibility Lift when booking your tickets:
1. Choose which day you are looking to visit.
2. Select your tickets and choose a time on the hour or on the half hour.
3. Reserve the Accessible Lift.
Please make sure that your ticket time and Accessibility lift reservation time match before checking out.
Alternatively if you already have a booking and you require step free access please click HERE to reserve the Accessibility lift.