Lift 109 is committed to ensuring the attraction is inclusive and accessible for all guests, including those who rely on assistance dogs. Assistance dogs that meet Assistance Dogs UK (ADUK) guidelines are welcome. To help facilitate your visit, we recommend contacting our customer service team in advance so we can provide any necessary information about the venue.
As Lift 109 can be a busy and sometimes loud environment, we want to ensure the best experience for all guests and animals. For this reason, pets are not permitted. Lift 109 reserves the right to refuse entry to dogs that do not comply with ADUK guidelines.
Please note that therapy dogs or emotional support animals are not permitted, in line with guidance from leading animal welfare charities, including Pets as Therapy and the RSPCA.