You do not need to contact us if you are running late. Please arrive as soon as you can and head to the welcome desk at the Lift 109 entrance. We’ll do our best to accommodate you as soon as you arrive or rebook you for the next available time slot. Please note that a rebooking fee may apply.
Our advertised closing time marks the last opportunity to join the queue. Unfortunately, guests arriving after this time will not be admitted. Please refer to our opening hours for our closing times.